Which is Better: Southwest Airlines vs Alaska Airlines?

When planning a trip, travellers typically evaluate various airline options, taking into account factors such as pricing, cabin classes, route networks, affordability, and the frequency of flights. When it comes to selecting the best airlines, two leading airlines come to mind: Southwest Airlines vs Alaska Airlines. But which one is better? Well, as per the research, Alaska Airlines is comparatively considered better than Southwest Airlines in terms of its offered services and amenities.

Alaska Airlines and Southwest Airlines, both U.S.-based carriers, offer excellent services and an extensive network of destinations. While they share many similarities, comparing Alaska Airlines and Southwest is essential for meeting specific travel needs.

To determine which airline may suit you better based on route networks, fares, and other factors, continue reading this post.

Southwest Airlines vs. Alaska Airlines: A Thorough Comparison

When choosing the best airline, understanding the distinct features of each option can significantly improve your travel experience. Here is a comprehensive comparison of Southwest Airlines vs Alaska Airlines, examining aspects such as routes, fleets, services, and more to assist you in making an informed decision.

Domestic and Global Routes

The route networks of Southwest Airlines vs Alaska Airlines are the initial point of comparison. Alaska Airlines offers service to over 115 locations, including important routes like:

• Adak
• Juneau
• Barrow
• Mexico
• Costa Rica
• Sitka
• Kodiak
• Cordova
• Anchorage
• Fairbanks
• Ketchikan
• Prudhoe Bay
• Kotzebue
• Nome
• King Salmon
• Bahamas
• Guatemala
• United States
• Canada
• Belize

The comparison between Alaska Airlines and Southwest Airlines begins with their route networks. Alaska Airlines serves more than 115 destinations, featuring key routes such as:

• Dominican Republic
• Jamaica
• Costa Rica
• Cayman Islands
• Bahamas
• Aruba
• Cuba
• Mexico

Fleet Size and Aircraft Range

When comparing Southwest Airlines vs Alaska Airlines, one key difference is their fleet sizes. Southwest has a much larger fleet, whereas Alaska offers a smaller, more comfortable range of aircraft.

Southwest Airlines is the fourth-largest airline in the world by fleet size as of May 2024, with about 816 aircraft. The airline only uses narrow-body Boeing aircraft, and it uses the following models on its international routes:

• Boeing 737
• Boeing 737-800
• Boeing 737 MAX 7
• Boeing 737 MAX 8

Alaska Airlines enhances its domestic and international services by using modern planes. The airline has a fleet of more than 300 aircraft, including both Boeing and Embraer models. Alaska Airlines mostly employs an “All-Boeing” strategy, similar to Southwest. Alaska includes unique liveries on some aircraft to mark its 100th anniversary, such as:

• Boeing 737 MAX 8
• Boeing 737-900ER
• Boeing 737 MAX 9
• Embraer 175
• Boeing 737 MAX 10
• Embraer 175 (For regional operations)
• Boeing 737-900
• Boeing 737-700
• Boeing 737-800

Comprehensive In-Flight Services

While passengers on Southwest Airlines can purchase alcoholic drinks for $6 to $7, non-alcoholic beverages are provided free of charge. To purchase alcohol, you must be at least 21 years old. 

In addition, Southwest offers complimentary food on every trip and $8 Wi-Fi.

When comparing Alaska Airlines to Southwest, Alaska holds its own quite well. The airline features a “Buy on Board” meal program, giving passengers the option to buy a range of food and snacks. The menu includes popular brands such as Starbucks, Tim’s Cascade, Tillamook Cheese, and Alaskan Amber Beer. Like Southwest, Alaska also has a fee of USD 8 for Wi-Fi.

Travellers can choose between these carriers based on their food preferences and in-flight needs.

Rewards and Benefits for Frequent Flyers

Both Southwest Airlines and Alaska Airlines provide frequent flyers with the chance to earn points and take advantage of various benefits.

In the case of Southwest Airlines, its Rapid Rewards program enables passengers to earn 1 credit for each one-way flight. Previously, members could earn a free round-trip after collecting 16 credits within two years. However, the program has evolved to allow members to use their earned points for seat upgrades, discounts, and priority services, all structured around a 4-tier fare system.

Alaska Airlines provides a Mileage Plan that has no membership fees, and the miles you earn never expire. The plan features four tiers: MVP Gold 100k, MVP Gold 75K, MVP Gold, and MVP. Members also receive access to Club 49, email updates, and enjoy perks like free checked baggage.

When comparing the two, frequent flyers can choose the program that best suits their travel needs based on the rewards and perks offered.

Safety and Accident History

When choosing between Southwest Airlines and Alaska Airlines, safety is a crucial factor for travellers to consider.

Southwest Airlines has built a strong safety record since it started operations, with a total of 9 accidents, which include 4 fatalities and 2 hull losses. Remarkably, it has never had a fatal crash, which has helped it gain a reputation as one of the safest airlines globally. To ensure passenger safety, Southwest implements proactive measures, such as utilizing modern, well-maintained aircraft, conducting regular maintenance, and performing thorough security checks to prevent incidents like hijackings.

Meanwhile, Alaska Airlines has experienced 11 significant accidents throughout its history, leading to more than 200 fatalities, which include both passengers and crew, along with 2 fatalities on the ground. The latest accident took place in January 2024, but fortunately, there were no reported deaths. Despite these past events, Alaska Airlines has made considerable efforts to enhance safety standards and improve passenger security, both in the air and on the ground.

Southwest Airlines has a more open safety record than Alaska Airlines, but Alaska Airlines is still dedicated to improving its safety protocols.

Affordability and Fare Options

Southwest Airlines is mainly known for providing a range of fare options, including Business Select, Anytime, Wanna Get Away Plus, and Wanna Get Away. Although the prices can vary, travellers can take advantage of some great benefits. One-way tickets can start as low as USD 59, and Business Class offers perks like priority boarding, complimentary internet, two checked bags, no cancellation fees, and free changes. Hence making it a great option for those looking to save money while travelling.

Alaska Airlines offers one-way fares starting at just USD 69. They provide various cabin options to cater to different budgets. Travellers on a budget can choose Saver fares, while those desiring a more upscale experience can select First Class. Additionally, Premium Class and Main Cabin options are available for a more comfortable trip.

Convenient Booking Services

When comparing Southwest Airlines and Alaska Airlines, both airlines make booking a breeze. Southwest offers a user-friendly online platform through its website and mobile app, allowing for quick and easy reservations. If you need to modify an existing booking, you can do that online as well. Alternatively, travellers have the option to book by calling 1-800-435-9792 or by visiting a local office.

Alaska Airlines provides various booking options via Alaska Airlines website and app, enabling passengers to avoid long lines. For help, travellers can reach out to the airline’s reservation line at 1-800-252-7522 or stop by an airport sales office to purchase tickets or modify their travel plans.

Airport Services and Amenities

In the comparison between Southwest Airlines and Alaska Airlines, airport services are crucial. Southwest Airlines facilitates a seamless check-in and security process by providing dedicated counters and streamlined procedures. Additionally, the airline grants access to more than 1,500 airport lounges worldwide through partnerships with Priority Pass, even though it does not have its lounges.

Alaska Airlines features 8 lounges and offers its members access to OneWorld lounges at multiple airports. Additionally, travellers can locate helpful booking counters, attentive helpdesk staff, and easy-to-use check-in kiosks, all contributing to a smooth airport experience.

Customer Reviews and Insights

Looking at passenger reviews can be a helpful way to compare Southwest Airlines and Alaska Airlines. On well-known platforms such as TripAdvisor, Southwest Airlines boasts a strong 4.5-star rating, with commendations for its check-in process, customer service, affordability, cleanliness, and overall onboard experience.

Alaska Airlines also performs admirably, receiving a 4-star rating on prominent review platforms. Passengers praise its outstanding customer service, comfortable seating, ample legroom, and the quality of food and beverages available on board.

Both Southwest and Alaska Airlines have their unique strengths, providing budget-friendly fares, great customer service, and various in-flight options. The minor differences in services and amenities allow travellers to select the airline that aligns best with their preferences.

Conclusion

In conclusion, both Southwest Airlines vs Alaska Airlines provide great services, a wide range of routes, and competitive pricing. Southwest is particularly known for its affordability, straightforward policies, and strong frequent flyer program, while Alaska boasts a broader selection of cabin options and an excellent safety record. The decision between the two ultimately comes down to personal preferences, including route options, in-flight amenities, and loyalty programs. No matter which one you choose, both airlines ensure a dependable and pleasant travel experience.

FAQs