Southwest Airlines is located at Terminal 2 – St. Louis Lambert International Airport – and provides its passengers with the following facilities and services. The airline professionals involved in this terminal understand the value of time and help the travelers to do the required transitions effectively.
This article contains all the information a traveler will need regarding the Southwest Airlines terminal at St. Louis Lambert International Airport and all the services they offer.
Get Some Quick Information About Southwest Airlines STL Terminal
Airport | Louis Lambert International Airport (STL) |
Airport address | 10701 Lambert International Blvd., St. Louis, MO 63145 Distance From Downtown St. Louis: 14 miles (22 km) |
Website | www.flystl.com |
Phone number | 314-890-1333 |
Ticket Counter | Departure hall, Terminal 2 |
Arrival and Departure Terminal | Terminal 2 |
What terminal is Southwest Airlines at STL?
Everything involving Southwest Airlines is based at Terminal 2, the departure and arrival terminal. The terminal has 47 boarding gates with 4 levels for a much easier response to boarding issues.
List of All Southwest Airlines Terminals
STL Southwest Airlines Departures Terminal
Southwest Airlines uses Terminal 2 of St. Louis Lambert International Airport. For those who plan for airport check-in, they should be at the airport at least two hours before the time of departure. If you have already done your check-in online, kindly keep your e-boarding pass with you. If traveling with carry-on luggage, go straight to the security check area and then straight to the boarding area. Another area of attention is the checked luggage and such passengers are required to deliver their baggage to the luggage handling service which is available up to 45 minutes before the flight.
TSA screening is thorough and might take some time hence the advised time of arrival to the airport is at least two hours before your flight time. Following check point the terminal provides; Shopping and eating joints, Sitting facilities, Free internet access, and Charging facilities to soften up the tensions of the day before boarding. The question What terminal is Southwest Airlines at STL, should not bother you after going through this article.
Arrival terminal of STL Southwest Airlines
All Southwest Airlines flights this airline operates get to St. Louis Lambert International Airport Terminal 2. Once a passenger gets to the airport, he/she can proceed straight to the baggage claim area. When you are inside the baggage claim area, look for the signs that point to Southwest Airlines so that you can go to the right carousel to pick up your checked luggage. Immigration control is as a result a compulsory process through which any people arriving from other countries have to undergo before they can claim their belongings. The arrival halls offer services such as ATMs, currency exchange counters, and dedicated car rental kiosks to cater to your onward travel needs.
St. Louis Lambert International Airport (STL) Map
Lost and Found Service of the STL Terminal at Southwest Airlines
Any passenger who leaves their item should report it to the Lost and Found department. The airline representative promises to search for the item and organize for its delivery.
If you have gone out of the airport, then there is a provision on the www.southwest.com website where you can file a report. It’s recommended to describe the item in detail following the tags; the serial number, brand, size, and color.
Delayed Baggage
Those with delayed baggage had to go to the Lost and Found counter to report. The alphabet numbers on the counter have information that the customer can scan with a Smartphone to create a report.
If you are not at the airport now, create a report online. For domestic itineraries, passengers will be informed about delayed baggage 4 hrs after the scheduled time of arrival.
In the case of international flights, the baggage should be reported as delayed within 7 days from the date of estimated arrival.
Damaged Baggage
- If damages are severe, proceed to the Lost and Found section and talk to the airline’s official. The airline simply has to examine the extent of the damage and determine who and how much to compensate.
- The airline does not offer compensation for any previous harm or flaws in the suitcase.
- Little damages, usually wearing, tearing, indentation and scuff marks are typical to bags that have been used for a while.
Travel Services Offered at Southwest Airlines STL Terminal
The airline offers several last-minute services to upgrade your travel experience.
Early Bird Check-In
Regarding services, passengers can check in early bird where they can get some privilege of priority check-in, boarding, and baggage handling.
Rent a Car
You can rent a car at the arrival terminal and be able to acquire up to 4 times the points.
Upgrade to Business Select
Even in their last moments, they may ask to be upgraded to Business Class where they get perks such as free check-ins and special alcoholic/non-alcoholic beverages.
Upgraded Boarding
Extra charges can be paid by the passengers which will secure them an upgrade to this type of zone for first access to seats and overhead compartments.
Extra Seat
A passenger especially those who are big can reserve an extra seat for convenience while traveling. Crews on the airlines will choose seats side by side or have passengers who need more seating get free extra seats.
Wheelchair Assistance
Disabilities can request a wheelchair from the curb to the aircraft either through the airline or the airport.
Services and Facilities at Southwest Airlines STL Terminal
- WiFi and Technology
Free wireless internet and charging facilities are provided in different parts of the terminal.
- Children and Families
Some amenities that can be observed for families with kids include the play areas as well as other facilities.
- Outdoor Decks and Firepits
Domesticated labs have common areas like swimming pools, koi ponds, scoring tables, and outdoor decks with fire pits for passengers to sit back and chill.
- Interfaith Chapel
The terminal also contains an Interfaith Chapel where people can pray or meditate in peace.
- The Westin Hotel at STL
Near the terminal, there is the Westin Hotel which provides comfortable lodging.
- Lost and Found
The Lost and Found division has the mandate of ensuring that the passengers’ lost items are found and returned to the owners.
- Traveling with Pet
Places have been set aside for them to defecate so that in turn, owners can clean it up.
- Currency Exchange
The protective services as well as international money exchange facilities for use by travelers can be accessed.
- Smoking Areas
Smoking zones are found outside the terminals for those clients who prefer smoking.
- Mail Services
This means that one can post letters and various packages to other people through mailing services.
Southwest Airlines: Social Media Channels
www.linkedin.com/company/southwest-airlines | |
www.facebook.com/SouthwestAir | |
www.instagram.com/flysfo | |
YouTube | www.youtube.com/user/sfointlairport |
Southwest Airlines Office Locations | allairoffices.com/airline-offices/southwest-airlines |
Conclusion
This article is a good source of information about facts and tricks about traveling at STL using Southwest Airlines. You now have basic informational awareness about such things as What terminal Southwest Airlines at STL. By providing substantial terminals, the airline makes sure that clients have a convenient time when arriving and when they are planning to leave. It gives a rather nice service quality and will not cut back on offering good infrastructure. Therefore, the concern: “What terminal is Southwest Airlines at STL?” would not be a problem since all the details have been provided.
Frequently Asked Questions
Southwest Airlines uses Terminal 2 in St. Louis Lambert International Airport. The services available in this terminal are as follows to entertain the passengers.
The STL Airport contact number is +1 314-890-1333. You are welcome to contact us with any questions.
The customer care number of Southwest Airlines is 1-800-435-9792 and they have a special arm known as the Southwest Airlines Care Team. Use the following on-call instructions to respond to your questions.
STL – St. Louis Lambert International Airport.