Travelers with special requirements are offered help by Spirit Airlines right from the time they arrive at the airport entrance. The availability of wheelchair services includes. On-ground and in-flight services are available in case passengers require wheelchair services. However, to avoid inconvenience, passengers or families of passengers with special needs should inform the airline in advance. Wheelchair assistance services can be opted for during ticket booking or later at the airport. Besides, other services that passengers may want can be obtained without having to go through a different process. Now you know How to Add Wheelchair Assistance to Spirit Airlines.
The guidelines are below to request wheelchair assistance or any service at the different phases of travel. Consider the provided booking options to make your trip a smooth one.
How to Get a Wheelchair for Spirit Airlines: A Step-by-Step Guide
The safety and convenience of passengers are the most important values for Spirit Airlines. The airline delivers very experienced customer service to ensure you will be helped at any time and have all your questions answered. Due to increasing demand, wheelchair assistance has been added to services offered to passengers with limited mobility or special needs options when flying with Spirit Airlines. To book this service, you can call the customer service department at 855-728-3555 and you will be assured that a wheelchair will be available for you at the airport when you arrive. Always follow the rules on how to add wheelchair assistance to Spirit Airlines.
To add wheelchair assistance to your Spirit Airlines booking, you have two main options: online or offline.
Add Wheelchair Online
- Access the “My Trips” Section: Go to Spirit Airlines Official Website or just download the mobile app.
- Select Wheelchair Assistance: To add some specific type of wheelchair assistance you require click ‘Add’. There are several possibilities.
- Contact Spirit Airlines: You can also contact Spirit Airlines through a phone call or text at 855-728-3555.
Add Wheelchair Offline
- Visit the Ticket Counter: At the airport, Spirit’s ticket counters provide direct service. Let the ticket staff know that you require a wheelchair, and help is usually provided in 20 minutes or less.
- They may use an aisle chair for lavatory use or at any other time of the journey they require assistance.
- Regarding domestic flights, you should get at least 2 hours before you board, while 3 hours for international flights.
- Concerning curbside help, relatives, or any company of the traveler can organize it at the ticket counter.
ADDITIONAL SERVICES
There is also the option for Spirit Airlines staff to help with
- Printing boarding passes
- Navigating security checks
- At gates, restrooms, or restaurants
- Observations at the boarding area and every 30 minutes thereafter.
- The right to board the aircraft before the other passengers!
In-flight, attendants take passengers’ trolley wheelchairs to the lavatory and post-flight services range from helping passengers to alight and navigate in the airport.
For efficient provision of wheelchair assistance here are the guidelines that Spirit Airlines encourages passengers to follow to avoid complications.
If you’re flying from Dallas Fort Worth International Airport, you can also check the specific details and services available at Spirit Airlines DFW terminal.
How to Use Wheelchair Assistance at the Airport
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Directions on How to include Paratransit on Spirit Airlines
When adding wheelchair assistance with Spirit Airlines, passengers should be aware of the following guidelines for a smooth and safe journey:
Post-Arrival Assistance
Disembarking and embarking passengers with disability who use a wheelchair should only do so when other passengers are off the plane. Passengers should inform the crew on board earlier to get proper assistance.
Gate Verification
Upon arrival at the gate ensure that you confirm whether or not you will need the services of a wheelchair. Two helpers will wheel into the middle aisle and aisle wheelchair, which you can move to before disembarking from the plane.
Airport Assistance
Spirit Airlines staff will follow you to the terminal from the airplane, and up to the baggage claim area. Nevertheless, help at the airport does not follow after this point is provided.
Commitment to Safety
The safety of its passengers, especially those with disabilities, is important to Spirit Airlines. They are members of the International Air Transportation Association (IATA) and have to follow international safety standards for their company members strictly. You can have these protocols only with an IATA membership. hence proving that Spirit Airlines prioritizes the safety of all passengers. Customers with special needs require special attention and comfort during the trip and that is Spirit Airlines goal.
Final Thoughts
Persons with disabilities should not have to worry about traveling. However, Spirit Airlines guarantees that they offer satisfactory support so that your travel is as easy as possible. Also, when you are on the plane, or at the airport, Spirit Airlines is always ready to assist you in your journey. Among the things of concern as regards to equality and support, you can be assured of Spirit Airlines and embark on your trip. Thus, put on your traveling shoes, anticipate your journey and just wait for Spirit Airlines to take charge!
Frequently Asked Questions
Some of the services offered to passengers include food and drinks. In addition, in-flight entertainment, extra legroom, and checked luggage to accommodate passengers who may require wheelchair assistance.
Spirit’s Passenger Assistance is also available at 844-989-7283. Here you can get assistance depending on the customer’s needs.
If you want to arrange for a wheelchair at Spirit Airlines, you’ll need to contact Spirit’s Passenger Assistance through the hotline number 844-989-7283.
No, there is no charge for a wheelchair whenever you need one in Spirit Airlines. The company offers the service free of cost to its passengers.
